Grow Together Australia — Privacy Policy
Effective Date: 20 July 2025
At Grow Together Australia (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 and National Disability Insurance Scheme (NDIS) requirements.
1. What Information We Collect
We may collect the following types of information:
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Personal Details: Name, date of birth, address, contact details, emergency contact information.
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NDIS Information: NDIS plan details, funding arrangements, and service preferences.
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Health Information: Relevant medical history, disability information, support needs (collected only with your consent or as required by law).
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Technical Data: IP address, browser type, and usage data when accessing our website.
2. How We Collect Your Information
We collect personal information through:
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Direct communication (phone calls, emails, forms, and in-person meetings).
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Our website and online forms.
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Third parties, such as NDIS planners, health professionals, or carers (with your consent).
3. Why We Collect Your Information
Your information is used to:
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Deliver NDIS and related services tailored to your needs.
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Manage and coordinate your support plans effectively.
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Communicate with you regarding appointments, updates, and feedback.
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Meet legal and regulatory obligations under NDIS and Australian law.
4. How We Store and Protect Your Information
We take all reasonable steps to protect your information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Your information is stored securely in both electronic and physical formats and accessed only by authorised personnel.
5. Sharing Your Information
We only share your information:
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With NDIS, medical professionals, or carers where necessary to provide services.
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When required by law (e.g., in response to court orders or legal investigations).
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With your explicit consent for other purposes.
We will not sell or rent your personal information to third parties.
6. Your Rights
You have the right to:
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Access the personal information we hold about you.
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Request corrections if your information is inaccurate, incomplete, or out of date.
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Withdraw consent to the collection or use of your information (where applicable).
To exercise these rights, please contact us using the details below.
7. Cookies and Website Usage
Our website may use cookies to improve your browsing experience and analyse traffic. You may disable cookies in your browser settings, but this may affect certain site functionalities.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website with a revised effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
Grow Together Australia
Address: 14, Rand Place, Bridgeman Downs, 4035 Qld.
Phone: +61-403503016
Email: growtogetheraustralia72@gmail.com
By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.